Staff Permissions
Control what each team member can access inside Cuddles based on their role and responsibilities.
Staff Permissions help businesses give the right level of access to each team member while reducing confusion and protecting sensitive business settings.
For example:
Front Desk staff may only need access to bookings, clients, and checkout
Groomers may only need access to their calendar and appointments
Managers may need access to reporting, staff settings, refunds, and discounts
How Staff Permissions Work
Permissions in Cuddles are organized by role, allowing businesses to control which areas of the platform different staff members can access based on their responsibilities.
This helps give each team member access to the tools they need while keeping things organized and reducing confusion for staff.
Managing Staff Permissions
To manage staff permissions:
Navigate to Settings
Open Staff Permissions
Select a role
Enable or disable permissions as needed
Save changes
Once updated, staff members assigned to that role will automatically receive the updated access settings.
Assigning Roles to Staff Members
Roles are assigned directly within each staff member’s profile.
To assign a role:
Navigate to Staff
Select a staff member
Choose the appropriate role for that team member
Save changes
For businesses with multiple locations, staff members can also be assigned different roles at different locations.
Example:
A team member could be assigned:
Front Desk at one location
Manager at another location
This allows businesses to customize permissions based on where staff members work and what responsibilities they have at each location.
Best Practices
We recommend:
Giving staff access only to the tools they need
Limiting access to refunds, discounts, and reporting
Creating clear role structures as your team grows
Reviewing permissions periodically as responsibilities change
Need Help?
If you have questions about setting up permissions for your team, feel free to reach out through Help Chat.