Primary Services

How to create a primary service?

• Navigate to the Services page (identified by the checklist icon) on the left side menu for a list of Primary Services and Add-Ons.

Primary Services: These are the main services for an appointment (e.g., Bath & Brush or Haircut). These services are viewable to clients and available to book online (*When enabled).

Add-Ons: These include any extra touch-ups or internal fees that staff members can add during checkout. Add-On services might not necessarily extend the duration of a service but rather incur additional costs (e.g., Nail Trims, Biter Fees, etc.)

Follow these steps to add a Primary Service:

1. From the Primary Services page, click the yellow “+ Add Service” button at the top right of the page.

2. Select a Category for the new service: dogs, cats, or exotics, and click “Next”.

3. Give the service a name (*required) and write a short description (optional). You can also add identifying tags to define the treatments included in the service.

4. Customize the service duration by choosing a fixed amount of time or set duration based on pet size.

5. Click “Next”. 

6. Set the pricing for the service as a fixed dollar amount, by pet size, OR by pet size & hair length. You can also choose whether the service is taxable or not. Click “Next”.

7. Add all staff members who will perform the service.

Click “Next” to review all service details and click “Save” at the bottom of the page to add the service to your menu.