Online Booking

Before allowing clients to book appointments online, configure your online booking settings to match how your business operates.

Access Online Booking Settings

Navigate to Settings.
Select Online Booking.

From here, you’ll also find your online booking link, which can be:

Embedded on your website
Shared on social media
Sent directly to clients

Customize Your Booking Page

Personalize the appearance of your online booking page by:

Uploading a cover image
Selecting your brand colors
Entering a custom HEX color code or choosing a color using the color picker

Display Pricing

Choose how service pricing is displayed to clients:

Starting at price
Fixed price

Configure Scheduling Rules

Customize how clients can schedule appointments by setting:

Minimum notice required for new appointments
Buffer time before new appointments
How far in advance clients can book (for example, 90 days or up to one year)

Staff Selection

Choose how staff are assigned during online booking:

Allow clients to select a specific staff member
Automatically assign the first available staff member

Vaccine Requirements

Choose whether clients must have required vaccines on file before booking online.

New Client Booking

Choose whether new clients are allowed to book appointments online.

Booking Requests vs. Instant Booking

Decide how appointments are submitted:

Book Instantly – Appointments are added directly to your calendar.
Request Appointment – Appointment requests must be reviewed and approved before being added to your schedule.

These settings can also be configured by service category. For example, you may choose to allow boarding and daycare appointments to book instantly while requiring grooming appointments to be submitted as requests.

Custom Disclaimer

Add a custom message that appears during the booking process.

This is a great place to include:

Booking policies
Important reminders
Special instructions
Disclaimers