Front Desk
Who should complete this training?
Team members responsible for customer service, scheduling, check-in/check-out, payments, and daily client communication.
Estimated completion time: 45–60 minutes
After completing this course, you’ll be able to:
✓ Create customer and pet profiles
✓ Schedule and manage reservations
✓ Check pets in and out
✓ Process payments and invoices
✓ Sell memberships, packages, and retail products
✓ Complete common front desk workflows with confidence