Deposits

Deposits

Deposits help reduce no-shows by requiring clients to pay all or part of their appointment cost before their visit.

Enable Deposits

1. Navigate to Settings.

2. Select Deposits.

3. Toggle Deposits on.
   

Configure Deposit Settings

Choose how you’d like to collect deposits:

• Flat Amount – Collect a fixed dollar amount.

• Percentage – Collect a percentage of the service price.

Once enabled, clients booking online will be prompted to pay the required deposit before their appointment is confirmed.

Collect a Deposit When Booking an Appointment

When creating an appointment from the dashboard:

1. Create the appointment.

2. Toggle Deposit on.

3. Click Pay & Book.

From there, you can:

• Collect the deposit immediately and complete the booking.

• Skip the deposit and book the appointment without collecting payment.
  

Collect a Pending Deposit

If a deposit has not yet been collected, the appointment will display a Deposit Pending indicator.

To collect the deposit:

1. Open the appointment.

2. Click Collect Deposit.

3. Complete the checkout process.

The deposit will be applied to the appointment and recorded in the client’s payment history.