Manage Staff Members
How do I add and manage my Staff Members on Cuddles?
Open Cuddles and locate the main Staff Page (represented by three small heads) in the left-side menu.
On the main Staff Page, you'll find a list of current staff members.
To add a new staff member, locate and click the yellow "Add Member" button at the top right corner of the page.
Now, fill in the necessary details, including the staff member's name and email. (They will receive an email confirmation and link to set up their password.)
*Optional: Include Emergency Contact information for the staff member. They can also update this information themselves after being added to the Staff list.
Decide whether the staff member will have consistent weekly hours with a Default Schedule or irregular hours with a Customized Schedule.
If you choose a Customized Schedule, ensure that either you or the staff member regularly updates it to avoid any interference with booking requests due to outdated information.
Choose the appropriate Staff Role for the new team member.
Owner/Manager: Will have access to all sales reports and business information.
Once all information is entered, review and confirm the details. Finally, save the changes.
IMPORTANT: Ensure you add Services & Schedules to every Staff Member profile. Failure to do so may result in the software showing no available staff members when scheduling an appointment.