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Managing Add-On Services

Add-Ons are additional services, extras, or fees that can be added to a booking, such as extra playtime, enrichment activities, nail trims, or late cancellation fees.

Add-Ons can be available for clients to select during online booking or kept internal for your team to add when needed.

Add an Add-On Service

  1. Navigate to Services from the left-side menu.

  2. Select Add-Ons, then click + Add Add-On in the upper-right corner.

  3. Enter the Name and Price of the Add-On.

  4. If needed, toggle on Automatically Create a Task. Use this when the Add-On requires your team to complete a task, such as extra playtime or an enrichment activity.

  5. Select the Service Category or Categories the Add-On applies to. This determines which types of bookings the Add-On can be added to.

  6. Choose whether the Add-On is Bookable Online. Turn this on if you want clients to be able to select the Add-On during online booking. Leave it off for Add-Ons that should only be added by your team, such as a late cancellation fee.

  7. Select a Tax if applicable. Taxes can be created and managed in Settings.

  8. Click Save.

Editing or Deactivating an Add-On

To edit or deactivate an existing Add-On:

  1. Navigate to Services > Add-Ons.

  2. Find the Add-On you want to update.

  3. Click the ••• menu next to the Add-On.

  4. Select the appropriate option to Edit or Deactivate the Add-On.